Territory Sales Manager Job – Springfield MA 23389

Apply Now

Why You’ll Love This Job

As a key member of Apothecare’s business development team, the Territory Sales Manager is responsible for account retention, functioning as the key point of contact for ensuring customer satisfaction and sales growth. As Territory Sales Manager, you will work closely with the operational team to ensure that customer issues are addressed and resolved as well as identify and develop operational procedures or implement technologies that enhance the customer experience. The Territory Sales Manager is responsible for ensuring that Apothecare customers achieve their desired outcomes. The Territory Sales Manager’s goals will be assessed annually in conjunction with the company’s growth plan.

Territory Sales Manager Responsibilities

  • Grow Apothecare ‘s business with their territory utilizing a variety of sales techniques including but not limited to: networking, cold calling, direct marketing techniques
  • Target potential customers and assess potential opportunities for growth
  • Partner with operations leadership on growth and retention strategies
  • Direct supervision of field customer service representatives and support
  • Provide support in resolution of complex client issues and requests, as well as assessment of client needs to expand existing business
  • Provide support for operations and field representatives with client presentations, business plans, identification of at-risk accounts and development of associated action plans
  • Function as lead customer liaison for clients serviced by Apothecare
  • Work closely with operations to deliver additional value to the customers we serve
  • Educate facility staff regarding pharmacy policies and procedures as well as state and federal regulatory requirements
  • Identify growth opportunities via marketing (new business) and/or expansion of Apothecare’s offering (new lines of business and/or customers types)
  • Coordinate, in conjunction with the pharmacy operations and field customer service representatives, new customer implementation via a shared project plan
  • Implement and manage Apothecare’s Customer Relationship Management (CRM) database
  • Build strong relationships with key client partners through a consultative approach to fully understand their needs and develop pro-active solutions
  • Evaluate regulatory compliance requirements and determine education needs for our clients as it relates to pharmacy services

Territory Sales Manager Qualifications

  • Bachelor’s Degree Preferred
  • Must have basic computer skills and proficiency in Microsoft Office applications
  • 3+ years of prior sales/customer support experience in a healthcare-related field, preferably pharmacy
  • Excellent customer service and communication skills
  • Proven project and time management skills
Apply Now
job number: 23389
Back to All Jobs

Questions About Careers at Apothecare?

Pay Bill Online